CUSTOMER SERVICE
Customer Service & Privacy Policy
Customer Privacy Policy
At Atelier Di Falco, we value your trust and are committed to
protecting your privacy. This Customer Privacy Policy explains how we
collect, use, and safeguard your personal information.
1. Information We Collect
When you interact with our website or services, we may collect the following types of information:
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Personal Information: Name, email address, phone number,
billing and delivery addresses.
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Payment Information: Credit/debit card details or other
payment methods (processed securely by third-party payment providers).
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Device Information: IP address, browser type, operating
system, and technical data.
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Usage Data: Pages visited, time spent on the site, and
analytics data.
2. How We Use Your Information
- To process and complete orders.
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To communicate with you regarding your purchases, requests, or promotional
offers.
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To improve our website and personalize your shopping experience.
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To comply with legal obligations and prevent fraud.
3. Sharing of Your Information
We respect your privacy and never sell or rent your personal information.
We may share your information only with trusted third parties, including:
- Payment providers for secure payment processing.
- Courier and shipping companies for order delivery.
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Analytics and marketing partners to improve our services and provide
relevant offers.
- Official authorities when legally required.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience
and analyze site performance. You can control cookies through your browser
settings.
5. Protection of Your Information
We apply industry-standard security measures to protect your data. However,
no system is completely secure, and absolute security cannot be guaranteed.
6. Your Rights
Depending on your location, you may have the following rights:
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Access: Request a copy of the personal data we hold about you.
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Correction: Update or correct inaccuracies in your data.
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Deletion: Request deletion of your data, subject to legal
obligations.
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Opt-Out: Unsubscribe from marketing communications at any time.
To exercise your rights, please contact us at:
info@atelierdifalco.com
7. Third-Party Links
Our website may contain links to external websites. We are not responsible
for the privacy practices of these sites and recommend reviewing their
policies.
8. Policy Updates
We may update this Policy to reflect changes in our practices or legal
requirements. Please review this page regularly for the latest information.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your
information is processed, you may contact us:
Email: info@atelierdifalco.com
Address: Meşrutiyet, Hrant Dink Sokak No: 62-4,
Şişli Istanbul – TURKEY 34363
Thank you for trusting Atelier Di Falco with your personal
information.